Privacy Policy (GDPR Privacy Notice)

1. Introduction
This Privacy Policy explains how Ecombridge UAB (“Company”, “we”, “our”, “us”) collects, uses,
discloses, and safeguards your personal data when you visit or make a purchase from our website.
We are committed to protecting your privacy in compliance with the General Data Protection
Regulation (GDPR) and other applicable laws.
By using our website, you agree to the practices described in this Privacy Policy.
2. Data Controller
2.1 Company name: Ecombridge UAB
2.2 Registration number: 307300544
2.3 Legal address: J. Savickio g. 4-7, Vilnius, LT-01108, Lithuania
2.4 Warehouse address: Juglas Street 14C, Riga, LV-1024, Latvia
2.5 Contact e-mail: info@lokumdokya.eu
2.6 Phone: +37120682590
3. Personal Data We Collect
3.1 Identification data (first name, last name)
3.2 Contact details (address, e-mail, phone number)
3.3 Order details (products purchased, delivery method, payment status)
3.4 Payment details (processed securely by third-party providers; we do not store full card details)
3.5 Technical data (IP address, browser type, device information, cookies)
4. Purposes of Processing
4.1 Processing and fulfilling your orders
4.2 Delivering purchased goods
4.3 Communicating with you regarding orders, support, or complaints
4.4 Sending transactional and service-related emails
4.5 Preventing fraud and ensuring secure transactions
4.6 Complying with legal and tax obligations
5. Legal Basis for Processing
5.1 Contract performance (Article 6(1)(b) GDPR)
5.2 Legal obligation (Article 6(1)(c) GDPR)
5.3 Legitimate interests (Article 6(1)(f) GDPR)
5.4 Consent (Article 6(1)(a) GDPR)
6. Cookies
6.1 Essential cookies: required for website functionality
6.2 Analytical cookies: to measure usage and improve performance
6.3 Marketing cookies: for personalized offers and ads
For more details, please see our Cookie Policy.
7. Data Retention
7.1 Order and transaction records — minimum 5 years
7.2 Marketing data — until you withdraw your consent
7.3 Other data — until the purpose of processing is achieved
8. Data Sharing and Transfers
8.1 Delivery partners (couriers, parcel lockers)
8.2 Payment providers (Klarna, card processors, Paysera)
8.3 IT service providers (hosting, analytics)
8.4 State authorities where required by law
We do not sell or rent your personal data.
9. International Data Transfers
9.1 We primarily process data within the EU/EEA
9.2 If personal data is transferred outside the EU/EEA, adequate safeguards (such as Standard
Contractual Clauses) are applied
10. Your Rights under GDPR
10.1 Access your personal data
10.2 Correct inaccurate or incomplete data
10.3 Request deletion (“right to be forgotten”)
10.4 Restrict processing
10.5 Object to processing (including direct marketing)
10.6 Data portability
10.7 Withdraw consent at any time
10.8 File a complaint with a supervisory authority
11. Security
11.1 We apply appropriate technical and organizational measures to protect personal data
11.2 Access is restricted to authorized personnel only
12. Contact Information
For any questions, requests, or complaints regarding this Privacy Policy or your personal data, you may contact us:
Ecombridge UAB
J. Savickio g. 4-7, Vilnius, LT-01108, Lithuania
E-mail: info@lokumdokya.eu
Phone: +37120682590

Last updated: 15.09.2025